Tenants report in plain words
A message and a photo is enough. JunaKey asks the follow-up questions and files the request against the right property.
Repairs, reported and resolved in one chat
Tenants report a repair in JunaKey chat, straight from their phone, with no app to download. Your team books a trusted tradesperson, owners approve the quote with one tap, and everyone sees the work through to done.
Hi, the kitchen tap at 3B is leaking under the sink
7:41Thanks Priya. I’ve logged repair request #1042 for Maple Court 3B. Is it leaking all the time, or only when the tap is on?
Only when it’s on
Coastline Plumbing can come Tuesday, 9 to 11 am. Does that work?
ConfirmAnother time
Quote for the owner#1039
Roof leak in the main bedroom at Maple Court 3B. Coastline Roofing quoted $300.
Leaking kitchen tapBooked
- Reported by tenant
- Coastline Plumbing booked
- Tenant confirmed Tuesday
Every repair, start to finish
One chat for tenants, owners and trades. One dashboard for your team. A record of every step.
for an owner to approve a quote, with the photos in front of them.
to install for tenants, owners or tradespeople.
Every step recorded
- Quote approved by owner
- Completion photos sent
- Tenant confirmed the fix
Reports owners read
- Maple Court 3B
- $285
- Maple Court 5D
- $175
- Plumbing
- Electrical
- Roofing
- Locksmiths
- Air conditioning
- Pest control
- Handyman
- Glazing
- Gardening
Before and after JunaKey
Phone tag
Missed calls, forwarded photos and email chains that nobody can find on Friday afternoon.
JunaKey
One request with every message, photo, quote and approval attached, and the next step already in motion.
Roof leak in bedroom#1039
- Reported
- Quoted
- Owner approved
- Booked
- Done
- Property
- Maple Court 3B
- Trade
- Coastline Roofing
- Quote
- $300, approved by Tom Reid
- Next
- Tenant picks a time on Thursday
It all happens in the chat
Tenants, owners and tradespeople each get the messages meant for them, with buttons for the next step. JunaKey chat works in any browser: sign in with your mobile number and a code we text you, then add it to your home screen for notifications.
Got an invite? Chat with Juna now.
No app to download. Sign in with your mobile number and we'll text you a code.
Open JunaKey chat
- Tenants
- Owners
- Tradespeople
- Your team
Knows your rules.
Follows them every time.
Set them once in the dashboard. JunaKey applies them to every request, for every property.
Approval limits
Quotes under your limit go ahead. Anything above it waits for the owner.
Your trade list
Only the tradespeople you approve, matched by trade and the area they cover.
Purchase orders
Every approved quote becomes a purchase order with GST, ready for your accounts team.
Disputes
If a tenant says the fix didn’t hold, both sides’ photos land in front of your team.
Built for how property management works
- Your trades, your rates
- We book the tradespeople you already trust. We don’t run a marketplace or set prices.
- Only people you’ve added
- Only tenants, owners and trades your team has added can use JunaKey chat. Anyone can turn off notifications, or ask their manager to remove them.
- Hosted in Sydney
- Your property data and repair history are stored in Australia.
- No payments through us
- Invoices and payments stay between you, your owners and your trades.
See JunaKey with your own properties
We’ll set up a demo with a few of your properties and trades.
Invited by your property manager? Open JunaKey chat →